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  • The Informal Feedback Formula
    Feedback should be a part of every effective business communication. A chief complaint among workers across industries is that feedback is not given at the right time and in the right way to be meaningful and useful.  The annual or semi-annual performance review is inadequate to satisfy self-development and increased productivity. Delivered by the right […]
  • Same Circus, Different Clowns
    Once upon a time, I attended a training session that my company had arranged for all managers at its various sites.  The company made a smart decision to hire a third-party trainer, who traveled to each site in order to ensure consistency of the training and messaging.  While introducing herself at my session, our trainer […]